FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

1.Are you manufacturer or trader ?

Both manufacturer and trader.

2.Where are you located ?

Shijiazhuang city, Hebei province, China

3.Do you have relevant certification?

Yes. We have passed ISO9001 & OHSA18001 certificate.
And our own factory has passed BSCI&Sedex Audit.

4.Do you offer free sample ?

Some samples are free, some samples cannot.

5.How about your delivery time .

Sample: within 7 days
Mass production: delivery time is about 30 days after receiving deposit and all design confirmed.

What is the product warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction

6.Do you accept customized?

Yes, please send us your design and quantity.

7. Do you have QC team ?

Yes, we have a professional QC team with more than 10 QC staffs.

8. What is your MOQ?

Our MOQ is usually 300pcs/sets, depends on different kind of materials and styles.

9.Product Feature

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10.How do you pack the product?

how do you pack